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Refund policy

Cancellation and Returns

  • According to law you have 14 days to withdraw from a purchase made over the internet, from the time you receive your purchased products. However, this does not apply for living plants - this is in accordance with the Swedish law (Distanshandelslagen 2 kapitlet §11, punkterna 4 och 6).
  • We make sure that the plants are bug free before sending them. Any problems with bugs needs to be reported back to us, unconditionally, no later than 24 hours after receiving the plant.
  • Cosmetic damages is not a cause for return.
  • Any complaints, that could be the cause for returns, should sent to use no later than 7 days after receiving your purchased products.